We will have a second limited ticket drop this Thursday (8/6 @ 5pm PDT) 

• The drop Thursday is ONLY for those who do not have a Spring 2027 ticket already & have attended a previous event, not for new Applicants.

• IF You Do Not Have a Ticket – Follow the unique link in your inbox sent Tuesday at the second drop time. 
• IF You Have a Roommate Ticket  – You have a Roommate Ticket. If you cancel your ticket, you’ll be unable to buy a new ticket. 
• IF You Have a Off Site Current Ticket – You have an Event Ticket. If you cancel your ticket, you’ll be unable to buy a new ticket. You are automatically on the wait list for an onsite ticket. 

Do Not Cancel Your Current Ticket or you will lose your ticket. You also can not use your current account to buy more than one ticket. 

Q – Can I change my onsite Roommate Ticket to a Room Lead Ticket?

    A – No, the ticket type you booked is locked. 

Q – Can I change my offsite ticket to an onsite ticket?

    A – As an offsite ticket holder, you will be put on a onsite wait list for onsite tickets in the order your ticket was purchased. The onsite wait list will be live in the next week, it is not currently live. Go to your EVENT HUB (Dashboard Page) – Look At Your TICKET CARD. You only see this if you have an OFF SITE TICKET Type.

Q – I do not have a COG Spring Ticket currently, what do I do? 

    A – Two Options: 

1. Try the Second Ticket Drop – Thursday (8/6) @ 5 PST
2. Buy an Offsite Ticket. You will be added to the wait list for onsite tickets in the order your ticket was purchased.

Q – How does the onsite wait list work?

    A – The wait list is based on the (timestamped) order of offsite ticket purchases & is only for offsite ticket types. 

• You can see where you are on the onsite wait list by Going to your EVENT HUB – Look At Your TICKET CARD. You only see this if you have an OFF SITE TICKET Type. 
• You will automatically be added to the onsite wait list if you buy an offsite ticket.
• If space becomes available, you will receive an email from COG offering you an onsite ticket. You will have 72 hours from the time the email is sent to accept the onsite ticket. If you do not want the onsite ticket, you can decline.
• Important: Due to the high demand for COG, we DO NOT expect many cancellations; you should not plan your experience on getting off the onsite wait list. 

Q – Is there an official waitlist for room lead tickets, separate from the onsite waitlist?

    A – No, There is no waitlist for room lead tickets. The only path is the Ticket Drop on Thursday.

• If a Room Lead cancels & does not attend, the room lead status will be offered first to everyone in the current room.
• If all attendees from a room cancel, room lead tickets will then be offered to offsite ticket holders on the onsite waitlist.

Q – Are roommate codes restricted to onsite attendees, or can offsite attendees use them too?

    A – Roommate codes are for onsite attendees only. Please do not try to use a room code if you do not have an onsite ticket. Please do not promise a room to someone that does not have a onsite roommate ticket confirmed & paid for. 

Q – I’m an Onsite Room Lead and gave my roommate code to a Partner/Friend/Pack/etc., but they don’t have an onsite ticket. Does entering a room lead’s code on an offsite purchase actually grant an onsite spot?

    A – No, having a roommate code does not grant an onsite spot. If someone wants to join your room and does not already have an onsite ticket, they should focus on the Second Ticket Drop & Wait List, as we are unable to accommodate manually creating additional bed space. Please do not promise a room to someone that does not have a onsite roommate ticket confirmed & paid for. 

Q – Can a Room Lead “split” the room, filling weekend A with one single-weekend roommate and weekend B with a different one?

    A –  The lead can split the room. When a Roommate ticket holder enters a Roommate Code, the platform determines what weekends the Roommate is attending and fills a spot in the room for that weekend. For example, if a Room Lead attending both weekends gives their Roommate Code to an attendee only attending Weekend A, the platform will only place that attendee in the room for Weekend A. 

Q – Do Room Leads control who is in their rooms?

    A – Room Leads fill their rooms from the onsite attendees. We do not save room bed spots. You will need to pull from the pool of those who have onsite tickets and are not currently in rooms. 

Q – I’m an Onsite Room Lead and gave my roommate code to a Partner/Friend/Pack/etc., & they do have an onsite ticket. What now?
    A – They should use your code to join your room.

Q – Is there a limit to the number of offsite tickets?
    A – Yes, but we do not expect to hit it, and will share if we do.

Q – Does upgrading (if allowed) involve a price difference we need to charge or refund?
    A – Yes, the difference between onsite and offsite tickets is $50 or $99 depending if one or two week tickets. When you convert your ticket you get an invoice you’ll have to pay.